Privacy Policy

At GLAZE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and submit inquiries for quotes.

1. Information We Collect

We may collect the following types of information:

Personal identification details such as name, email address, phone number, and address.
Project details and specifications you provide when requesting a quote.
Technical data including IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information

Your information is used to:

Provide you with a personalized quote and project consultation.
Improve our website and services based on user interactions.
Communicate with you regarding your inquiries, updates, or promotional offers (if you opt-in).
Ensure security and prevent fraudulent activities.

3. Sharing Your Data

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who assist us in website operation, project estimation, or legal compliance, under strict confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet is completely secure.

5. Your Rights

You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us at privacy@luminawindows.com.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at privacy@luminawindows.com.